Rich, Verified
Business Messaging
Deliver branded RCS experiences with rich cards, carousels, and suggested replies—plus automatic SMS fallback for complete reach.
Rich UI
Cards & Media
Verified
Brand Identity
SMS
Auto Fallback
99.9%
Delivery SLA
Rich Cards
Interactive
Verified
Brand badge
SMS Fallback
Full reach
Everything Rich Messaging Needs
Build verified, interactive conversations that look and feel like your brand.
Rich Cards
Send interactive rich cards with images, titles, descriptions, and action buttons that convert.
Carousels
Swipeable product carousels and multi-option layouts for browsing catalogs inside the message thread.
Suggested Replies
Guide conversations with suggested chip replies and suggested actions for faster user responses.
Verified Branding
Display your brand name, logo, and verified checkmark so customers trust every message.
Read Receipts
Know when messages are delivered and read. Optimize follow-ups with real engagement signals.
Media Messages
Send high-quality images, video, PDFs, and audio with native rendering in the RCS client.
SMS Fallback
Automatically fall back to SMS when RCS is unavailable so every recipient gets your message.
Analytics & Insights
Track delivery, reads, clicks, and conversions with campaign-level and message-level analytics.
Beyond Plain Text
Compose interactive RCS experiences that drive action in the native messaging app.
Text & Media
Branded text with images, video, and files
Rich Cards
Single cards with CTAs and descriptions
Carousels
Swipeable multi-card product layouts
Suggestions
Chip replies and suggested actions
Conversations That Convert
From commerce to support—RCS elevates every customer touchpoint.
E-Commerce
Product catalogs, abandoned cart recovery, and order updates with rich cards and carousels.
Customer Support
Verified two-way support with suggested replies, media, and seamless agent handoff.
Marketing Campaigns
Branded promotions with rich media, CTAs, and measurable read and click analytics.
Travel & Hospitality
Boarding passes, booking confirmations, and itinerary updates with interactive cards.
Banking & Finance
Secure alerts, transaction confirmations, and verified branded account notifications.
Appointment Reminders
Confirm, reschedule, or cancel with suggested actions—no app download required.
See RCS in Action
Verified brand identity, interactive cards, and clear CTAs—all inside the default messaging app your customers already use.
Summer Collection
Explore new arrivals with exclusive offers.
Simple Per-Message Pricing
Pay per RCS message. SMS fallback billed separately. Scale with volume discounts.
Starter
Ideal for testing and small campaigns
- Rich cards & text
- SMS fallback included
- Basic analytics
- 1 brand agent
- Email support
Business
For growing brands and product teams
- Everything in Starter
- Carousels & suggested replies
- Media messages
- Read receipts
- Advanced analytics
- Webhook events
- Priority support
Enterprise
For high-volume messaging programs
- Volume discounts
- Multiple brand agents
- Dedicated throughput
- SLA guarantee (99.99%)
- 24/7 dedicated support
- Dedicated account manager
- Custom integrations
Send Rich Messages in Minutes
The sendexa-rcs SDK makes it easy to send cards, carousels, and suggested replies with automatic SMS fallback.
// Send RCS rich cards with Sendexa
import { RcsClient } from 'sendexa-rcs';
const client = new RcsClient({
apiKey: 'your-api-key',
});
// Send a rich card with suggested replies
const message = await client.messages.send({
to: '+233201234567',
agentId: 'brand-agent-id',
content: {
type: 'rich_card',
title: 'Summer Collection',
description: 'New arrivals just dropped.',
mediaUrl: 'https://cdn.example.com/summer.jpg',
suggestions: [
{ type: 'reply', text: 'Show me deals' },
{ type: 'open_url', text: 'Shop now', url: 'https://shop.example.com' },
],
},
fallback: {
type: 'sms',
text: 'Shop our Summer Collection: https://shop.example.com',
},
});
console.log('Sent:', message.id);50M+
Messages Sent
Verified
Brand Agents
2,000+
Businesses
99.9%
Uptime
Frequently Asked Questions
Everything you need to know about RCS Business Messaging.
What is RCS Business Messaging?
RCS (Rich Communication Services) is the next generation of SMS. It enables branded, verified messaging with rich media, carousels, suggested replies, and read receipts—delivered in the default messaging app.
How is RCS different from SMS and WhatsApp?
Unlike SMS, RCS supports rich UI, branding, and interactivity. Unlike WhatsApp, RCS works in the native messaging app without requiring an install, while still offering verified sender identity and engagement metrics.
What happens if a device does not support RCS?
Sendexa automatically falls back to SMS when RCS is unavailable or undeliverable, so you maintain reach without managing dual channels yourself.
How does verified branding work?
Once your brand agent is approved, messages display your business name, logo, and verification badge. Customers can trust that messages truly come from your brand.
How is pricing calculated?
Pricing is per message (basic or rich). SMS fallback messages are billed at SMS rates. Volume discounts are available on Business and Enterprise plans.
Can I send carousels and suggested replies?
Yes. Business and Enterprise plans support rich cards, multi-card carousels, suggested chip replies, and suggested actions such as open URL or dial.
Which markets is RCS available in?
RCS availability depends on carrier and device support by country. Our team helps you launch where RCS is live and use SMS fallback everywhere else for full coverage.
Is there a free trial?
Yes. New accounts can send trial messages to test rich cards, fallback, and analytics before going live with production traffic.
Ready for Rich, Verified Messaging?
Launch branded RCS experiences with SMS fallback. Start free and scale with volume pricing.