Reduce overdue accounts and improve collection rates with automated, multi-channel payment reminders and debt recovery communication workflows built for African businesses.
40%
Collection Rate Improvement
60%
Reduced Default Rate
3x
Faster Debt Recovery
98%
Message Delivery Rate
Across Africa, businesses lose millions in revenue every year to late payments and write-offs — not because customers cannot pay, but because follow-up is inconsistent, slow, and spread across too many channels. Manual collections teams can only do so much.
Sendexa automates your entire collections workflow — from invoice delivery to final notice — across the channels your customers actually respond to, so you recover more without growing your team.
Trusted by lenders, utilities, and service providers across Ghana, Nigeria, Kenya & beyond
From the first invoice to the final confirmation, Sendexa handles every touchpoint in your collections lifecycle — automatically.
Send automated payment due date reminders 7 days, 3 days, and 1 day before the deadline across multiple channels.
Trigger escalating follow-up sequences for overdue accounts, from friendly reminders to formal notices.
Automatically send digital invoices via WhatsApp and SMS with payment links for immediate action.
Instantly confirm successful payments to customers, reducing inbound support enquiries.
Allow customers to respond to reminders to confirm payment dates, request extensions, or raise disputes.
Track reminder response rates, collection conversion, and outstanding balance trends in real time.
Sendexa orchestrates every step of the payment collection journey, from invoice issuance to confirmed receipt, without manual intervention.
An invoice is generated in your system. Sendexa automatically sends it via WhatsApp and SMS with a payment link.
Automated reminders are sent 7, 3, and 1 day before the due date, and again if payment is not received.
If payment is still pending after the due date, an escalating follow-up sequence is triggered automatically.
Once payment is received, a confirmation message is sent and the reminder sequence is cancelled.
Collections workflows are built on our multi-channel communication APIs. Reach customers where they are most responsive.
African lenders, utilities, and service businesses use Sendexa to automate collections and improve cash flow. Start reducing overdue accounts today.