Notifications & Alerts

Keep Customers Informed With Real-Time Alerts

Deliver instant transactional notifications, system alerts, and operational updates that keep customers and teams in the loop — across SMS, WhatsApp, Email, and Voice.

<2s

Alert Delivery

99.99%

Uptime SLA

98%

Delivery Rate

5

Channels

The Challenge

Silent systems erode trust and cost you customers

In today's always-on world, customers expect to be informed instantly. Every delayed or missed notification — whether a payment confirmation, a delivery update, or a security alert — chips away at confidence and drives people to competitors.

  • Customers left uninformed about critical transactions, causing disputes and churn
  • Manual alert processes that cannot scale during high-volume events
  • Single-channel notification systems that fail when one channel is unavailable
The Sendexa Solution

Never Miss a Critical Notification

Sendexa's notification infrastructure is purpose-built for reliability and speed. Plug in once via REST API and deliver every alert — at any volume, to any channel — with guaranteed delivery and full visibility.

  • Sub-2-second alert delivery with multi-channel fallback routing
  • Event-triggered transactional notifications via API with zero code changes
  • Full delivery receipts and retry logic to guarantee every message arrives

Trusted by thousands of African businesses across fintech, logistics, healthcare & more

Platform Capabilities

Every Alert Type, One Unified API

From transactional messages to operational system alerts, Sendexa handles every notification use case with a single, developer-friendly integration.

Transaction Alerts

Instantly notify customers of payments, transfers, purchases, and account changes the moment they happen.

System Alerts

Alert your operations team of server downtime, errors, and critical system events via SMS and WhatsApp.

Delivery Updates

Keep customers informed at every step of a shipment with automated logistics milestone notifications.

Appointment Reminders

Reduce no-shows with automated appointment confirmation and reminder messages across any channel.

Payment Confirmations

Send instant payment success and failure notifications to reduce customer service enquiries.

Custom Webhooks

Trigger notification workflows from any event in your system via Sendexa webhook and REST API integration.

How It Works

From Event to Delivered in Under 2 Seconds

Sendexa sits between your system and your customers, transforming any event into a reliable, trackable notification — with no manual intervention required.

01

Event Triggered

An event occurs in your system — a payment, a shipment update, a login attempt, or a system error.

02

API Call Made

Your system calls the Sendexa API with the notification payload. It takes a single REST API call.

03

Multi-Channel Routing

Sendexa routes the notification to the customer via their preferred channel with automatic fallback.

04

Delivery Confirmed

A delivery receipt is returned to your system with timestamp and status for every notification sent.

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Delivery Speed
0%
Uptime SLA
0%
Delivery Rate
0%
Delivery Receipt Coverage

Powered by Sendexa APIs

The notifications solution is built on our battle-tested communication APIs. Route alerts across every channel your customers rely on.

Trusted by African Businesses

Never leave a customer uninformed

Thousands of African businesses trust Sendexa to deliver critical notifications reliably. Set up transactional alerts in minutes with our REST API.