Trust Center

Your Security & Privacy
Are Our Priority

We take security and compliance seriously. Learn how we protect your data, maintain privacy, and ensure the reliability of our communication infrastructure.

Certifications & Compliance

Industry-leading security standards

We maintain the highest security certifications and compliance standards to protect your data and ensure platform reliability.

ISO 27001

Information security management certified

GDPR Compliant

Data protection and privacy compliant

SOC 2 Type II

Security, availability, and confidentiality

PCI DSS

Payment card industry data security

Security Features

Comprehensive security architecture

Every layer of our platform is designed with security in mind—from data encryption to access controls and beyond.

End-to-End Encryption

All data is encrypted in transit using TLS 1.3 and at rest using AES-256.

API Authentication

Secure API key authentication with role-based access control and rate limiting.

Data Privacy

Your data is yours. We never share or sell customer data to third parties.

Infrastructure Security

Multi-layered security with DDoS protection, WAF, and 24/7 monitoring.

Redundancy & Backups

Data is replicated across multiple availability zones with automated backups.

Vulnerability Management

Regular security audits, penetration testing, and responsible disclosure program.

Infrastructure

Built on reliable, global infrastructure

We leverage best-in-class cloud providers to ensure high availability, performance, and security for your communication needs.

Google Cloud

Cloud Infrastructure

AWS

Cloud Services

Sentry

Application Monitoring

Cloudflare

Security & CDN

99.99%

Uptime SLA

< 100ms

Average Latency

10+

Regions

24/7

Monitoring

Compliance

Regulatory compliance

We adhere to global and regional compliance standards to ensure your data is handled with the utmost care and in accordance with regulations.

Data Processing Agreement

Standard contractual clauses for data transfers

Privacy Policy

Clear and transparent data collection practices

Cookie Policy

Management of user privacy preferences

Acceptable Use Policy

Guidelines for platform usage

Data Privacy

Your data is yours

We believe in complete transparency and control over your data. Here's what we do to protect your privacy:

  • We never sell or share your data with third parties
  • You own your data and can export it at any time
  • All data is encrypted in transit and at rest
  • Data is stored securely with access controls
  • We comply with GDPR and other privacy regulations
  • Regular security audits and penetration testing
Data Privacy and Security

Found a security vulnerability?

We take security seriously. If you discover a vulnerability, please let us know so we can address it immediately.

Ready to build with confidence?

Start using Sendexa's secure communication APIs today. Trusted by thousands of businesses across Africa.